:root {
  --bg: #edf3f7;
  --bg-strong: #dfeaf0;
  --surface: rgba(255, 255, 255, 0.84);
  --surface-strong: #ffffff;
  --surface-muted: rgba(248, 250, 252, 0.92);
  --ink: #152238;
  --muted: #607188;
  --line: #d5deea;
  --line-strong: #bfd0e0;
  --primary: #0f766e;
  --primary-dark: #0b4f4a;
  --accent: #0284c7;
  --accent-soft: #e0f2fe;
  --success: #15803d;
  --success-soft: #dcfce7;
  --warning: #b45309;
  --warning-soft: #fef3c7;
  --danger: #dc2626;
  --danger-soft: #fee2e2;
  --navy: #1f2937;
  --radius-sm: 14px;
  --radius-md: 20px;
  --radius-lg: 28px;
  --radius-xl: 36px;
  --shadow: 0 28px 80px rgba(15, 23, 42, 0.12);
  --shadow-soft: 0 18px 48px rgba(15, 23, 42, 0.08);
  --max-shell: 1180px;
}

* {
  box-sizing: border-box;
}

html {
  scroll-behavior: smooth;
}

body {
  margin: 0;
  min-height: 100vh;
  color: var(--ink);
  font-family: "Manrope", "Avenir Next", "Segoe UI", sans-serif;
  line-height: 1.6;
  background:
    radial-gradient(circle at top left, rgba(15, 118, 110, 0.16), transparent 28rem),
    radial-gradient(circle at top right, rgba(2, 132, 199, 0.18), transparent 26rem),
    linear-gradient(180deg, #f4f8fb 0%, var(--bg) 100%);
}

body.nav-open {
  overflow: hidden;
}

body.home-page {
  background:
    radial-gradient(circle at 8% 0%, rgba(22, 163, 74, 0.16), transparent 30rem),
    radial-gradient(circle at 92% 8%, rgba(2, 132, 199, 0.18), transparent 28rem),
    linear-gradient(180deg, #f7fbfd 0%, var(--bg) 100%);
}

a {
  color: inherit;
  text-decoration: none;
}

button,
input,
textarea,
select {
  font: inherit;
}

button {
  border: 0;
}

strong {
  font-weight: 800;
}

.site-shell {
  min-height: 100vh;
  display: flex;
  flex-direction: column;
}

.site-utility-bar {
  border-bottom: 1px solid rgba(191, 208, 224, 0.6);
  background: rgba(255, 255, 255, 0.58);
  backdrop-filter: blur(18px);
}

.site-utility-inner,
.dashboard-shell {
  width: min(var(--max-shell), calc(100% - 32px));
  margin: 0 auto;
}

.site-utility-inner {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  padding: 11px 0;
}

.utility-badge {
  margin: 0;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-size: 0.76rem;
  font-weight: 800;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--primary-dark);
}

.utility-badge::before {
  content: "";
  width: 8px;
  height: 8px;
  border-radius: 999px;
  background: linear-gradient(135deg, var(--primary), #34d399);
  box-shadow: 0 0 0 6px rgba(15, 118, 110, 0.08);
}

.utility-meta {
  display: flex;
  align-items: center;
  gap: 10px;
  color: var(--muted);
  font-size: 0.9rem;
}

.utility-meta span {
  display: inline-flex;
  align-items: center;
  gap: 10px;
}

.utility-meta span + span::before {
  content: "";
  width: 4px;
  height: 4px;
  border-radius: 999px;
  background: var(--line-strong);
}

.site-header {
  position: sticky;
  top: 0;
  z-index: 40;
  padding: 16px 0;
  background: rgba(237, 243, 247, 0.74);
  backdrop-filter: blur(20px);
}

.site-header-inner {
  position: relative;
  width: min(var(--max-shell), calc(100% - 32px));
  margin: 0 auto;
  display: flex;
  align-items: center;
  gap: 18px;
}

.brand-link {
  display: inline-flex;
  align-items: center;
  gap: 14px;
  min-width: 0;
}

.brand-logo {
  position: relative;
  display: grid;
  place-items: center;
  width: 62px;
  height: 62px;
  border-radius: 22px;
  background: linear-gradient(155deg, #1bc1be, #0f766e);
  box-shadow: 0 16px 34px rgba(15, 118, 110, 0.28);
  flex: 0 0 auto;
}

.brand-logo-p {
  color: #fff;
  font-size: 3rem;
  font-weight: 900;
  line-height: 1;
  letter-spacing: -0.05em;
  transform: translate(-2px, 2px);
}

.brand-logo-plus {
  position: absolute;
  top: 15px;
  left: 29px;
  width: 16px;
  height: 16px;
}

.brand-logo-plus::before,
.brand-logo-plus::after {
  content: "";
  position: absolute;
  background: #0f766e;
  border-radius: 999px;
}

.brand-logo-plus::before {
  top: 6px;
  left: -1px;
  width: 18px;
  height: 5px;
}

.brand-logo-plus::after {
  top: -1px;
  left: 6px;
  width: 5px;
  height: 18px;
}

.brand-lockup {
  display: grid;
  gap: 4px;
  min-width: 0;
}

.brand-wordmark {
  color: #0d1d35;
  font-size: clamp(1.35rem, 2vw, 1.95rem);
  font-weight: 900;
  letter-spacing: -0.05em;
  line-height: 1;
}

.brand-tagline {
  color: var(--muted);
  font-size: 0.88rem;
  font-weight: 700;
  line-height: 1.2;
}

.menu-toggle {
  display: none;
  margin-left: auto;
  align-items: center;
  gap: 10px;
  padding: 12px 14px;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.9);
  color: var(--ink);
  box-shadow: var(--shadow-soft);
  cursor: pointer;
}

.menu-toggle-label {
  font-weight: 800;
  font-size: 0.92rem;
}

.menu-toggle-lines {
  display: inline-grid;
  gap: 4px;
}

.menu-toggle-lines span {
  width: 18px;
  height: 2px;
  border-radius: 999px;
  background: var(--navy);
}

.site-menu {
  margin-left: auto;
  display: flex;
  align-items: center;
  gap: 16px;
}

.site-nav,
.site-menu-controls,
.desktop-nav {
  display: flex;
  align-items: center;
  gap: 10px;
}

.site-nav {
  flex-wrap: wrap;
  justify-content: flex-end;
}

.site-nav-link,
.nav-cta,
.nav-logout-button,
.primary-btn,
.secondary-link,
.danger-link,
.small-link,
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 46px;
  padding: 11px 16px;
  border-radius: 14px;
  font-weight: 800;
  transition:
    transform 180ms ease,
    background-color 180ms ease,
    border-color 180ms ease,
    box-shadow 180ms ease;
}

.site-nav-link {
  color: var(--primary-dark);
  min-height: 42px;
  padding: 10px 14px;
  border-radius: 999px;
}

.site-nav-link:hover,
.site-nav-link.is-active {
  background: rgba(15, 118, 110, 0.09);
  color: var(--primary-dark);
}

.site-nav-link.is-active {
  box-shadow: inset 0 0 0 1px rgba(15, 118, 110, 0.18);
}

.nav-cta,
.nav-logout-button,
.primary-btn,
.btn-primary {
  color: #fff;
  background: linear-gradient(135deg, var(--primary), #109f8d);
  box-shadow: 0 16px 32px rgba(15, 118, 110, 0.24);
}

.nav-cta:hover,
.nav-logout-button:hover,
.primary-btn:hover,
.btn-primary:hover {
  transform: translateY(-1px);
  box-shadow: 0 20px 34px rgba(15, 118, 110, 0.28);
}

.secondary-link,
.btn-secondary {
  color: var(--primary-dark);
  background: rgba(255, 255, 255, 0.76);
  border: 1px solid var(--line);
  box-shadow: 0 8px 20px rgba(15, 23, 42, 0.05);
}

.secondary-link:hover,
.btn-secondary:hover {
  background: #fff;
  transform: translateY(-1px);
}

.danger-link {
  color: #fff;
  background: linear-gradient(135deg, #ef4444, var(--danger));
  box-shadow: 0 14px 28px rgba(220, 38, 38, 0.18);
}

.small-link {
  min-height: 36px;
  padding: 8px 12px;
  color: var(--primary-dark);
  background: #edf7f6;
  border: 1px solid rgba(15, 118, 110, 0.1);
  font-size: 0.88rem;
}

.inline-form,
.mobile-logout-form,
.cancel-form {
  margin: 0;
}

.site-menu-controls {
  gap: 12px;
}

.accessibility-controls {
  display: inline-flex;
  flex-wrap: wrap;
  gap: 8px;
}

.accessibility-controls button {
  min-height: 40px;
  padding: 9px 13px;
  border: 1px solid var(--line);
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.76);
  color: var(--primary-dark);
  font-weight: 700;
  cursor: pointer;
}

.accessibility-controls button[aria-pressed="true"] {
  background: var(--primary);
  color: #fff;
  border-color: var(--primary);
}

.site-menu-backdrop {
  position: fixed;
  inset: 0;
  z-index: 30;
  background: rgba(15, 23, 42, 0.32);
  cursor: pointer;
}

.site-main {
  flex: 1;
}

main {
  min-height: calc(100vh - 220px);
}

.page-section,
.page-shell,
.section-pad {
  padding: clamp(30px, 5vw, 72px) 0;
}

.page-shell {
  width: min(820px, calc(100% - 32px));
  margin: 0 auto;
}

.compact-top {
  padding-top: 0;
}

.narrow {
  max-width: 820px;
}

.site-footer {
  width: min(var(--max-shell), calc(100% - 32px));
  margin: 0 auto;
  display: flex;
  justify-content: space-between;
  gap: 18px;
  padding: 24px 0 36px;
  border-top: 1px solid rgba(191, 208, 224, 0.6);
  color: var(--muted);
}

.site-footer p {
  margin: 0;
}

.site-footer-links {
  display: inline-flex;
  align-items: center;
  gap: 16px;
  font-weight: 700;
}

.site-footer-links a {
  color: var(--primary-dark);
}

.dashboard-shell {
  display: grid;
  gap: 18px;
}

.dashboard-header,
.section-title-row,
.dashboard-heading,
.hero-actions,
.dashboard-actions {
  display: flex;
  align-items: center;
  gap: 14px;
  flex-wrap: wrap;
}

.dashboard-header {
  justify-content: space-between;
}

.dashboard-header-wide {
  align-items: flex-end;
}

.dashboard-header-tight {
  align-items: flex-start;
}

.dashboard-header h1,
.page-shell h1,
.auth-card h1 {
  margin: 10px 0 12px;
  font-size: clamp(2.1rem, 5vw, 4.2rem);
  line-height: 0.95;
  letter-spacing: -0.06em;
}

.dashboard-header p,
.page-shell > p {
  max-width: 62ch;
}

.eyebrow {
  margin: 0;
  color: var(--primary);
  font-weight: 900;
  font-size: 0.78rem;
  letter-spacing: 0.14em;
  text-transform: uppercase;
}

.muted {
  color: var(--muted);
}

.center {
  text-align: center;
}

.text-break {
  overflow-wrap: anywhere;
  word-break: break-word;
}

.panel,
.form-card,
.auth-card,
.info-panel,
.empty-state,
.request-card,
.status-card,
.kpi-card,
.delivery-health-card,
.support-note-card {
  background: var(--surface);
  border: 1px solid rgba(255, 255, 255, 0.74);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow);
  backdrop-filter: blur(18px);
}

.panel,
.form-card,
.auth-card,
.info-panel,
.empty-state {
  padding: clamp(22px, 3vw, 30px);
}

.panel-emphasis {
  background:
    linear-gradient(180deg, rgba(255, 255, 255, 0.92), rgba(245, 251, 250, 0.88));
}

.panel h2,
.form-card h2,
.auth-card h2,
.info-panel h2,
.empty-state h2 {
  margin: 0 0 10px;
  font-size: clamp(1.3rem, 2.4vw, 1.7rem);
  letter-spacing: -0.03em;
}

.panel h3,
.form-card h3,
.auth-card h3 {
  margin: 0 0 8px;
  font-size: 1.1rem;
  letter-spacing: -0.03em;
}

.dashboard-grid,
.feature-grid,
.home-pillars,
.detail-grid,
.status-grid,
.delivery-health-grid,
.queue-focus-grid {
  display: grid;
  gap: 18px;
}

.dashboard-grid {
  grid-template-columns: repeat(2, minmax(0, 1fr));
  align-items: start;
}

.dashboard-grid-priority {
  grid-template-columns: minmax(0, 1.25fr) minmax(280px, 0.75fr);
}

.detail-dashboard-grid {
  grid-template-columns: minmax(0, 0.9fr) minmax(0, 1.1fr);
}

.home-layout {
  display: grid;
  grid-template-columns: minmax(0, 1.15fr) minmax(320px, 0.85fr);
  gap: 18px;
  align-items: stretch;
}

.home-intro h1,
.hero h1 {
  margin: 10px 0 16px;
  max-width: 13ch;
  font-size: clamp(2.45rem, 6vw, 5rem);
  line-height: 0.92;
  letter-spacing: -0.07em;
}

.home-actions {
  display: flex;
  gap: 12px;
  flex-wrap: wrap;
  margin-top: 24px;
}

.home-stat-strip {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
  margin-top: 26px;
}

.home-stat-card {
  padding: 16px;
  border-radius: 18px;
  background: rgba(255, 255, 255, 0.74);
  border: 1px solid rgba(15, 118, 110, 0.08);
  box-shadow: 0 12px 26px rgba(15, 23, 42, 0.05);
}

.home-stat-card p {
  margin: 8px 0 0;
  color: var(--muted);
  font-size: 0.94rem;
}

.home-stat-value {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 54px;
  min-height: 38px;
  padding: 0 12px;
  border-radius: 999px;
  background: rgba(15, 118, 110, 0.1);
  color: var(--primary-dark);
  font-weight: 900;
  letter-spacing: -0.03em;
}

.home-preview-panel,
.home-summary {
  display: grid;
  gap: 16px;
}

.home-preview-header {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
}

.home-preview-queue {
  display: grid;
  gap: 12px;
}

.home-preview-item {
  padding: 16px;
  border-radius: 18px;
  background: rgba(255, 255, 255, 0.84);
  border: 1px solid var(--line);
  box-shadow: 0 12px 28px rgba(15, 23, 42, 0.05);
}

.home-preview-item.is-current {
  background: linear-gradient(135deg, rgba(240, 253, 250, 0.95), rgba(255, 255, 255, 0.9));
  border-color: rgba(15, 118, 110, 0.2);
}

.home-preview-item strong {
  display: block;
  margin-bottom: 4px;
}

.home-preview-label {
  margin: 0 0 8px;
  font-size: 0.75rem;
  font-weight: 900;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--accent);
}

.home-pillars {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.home-pillar {
  min-height: 100%;
}

.kpi-strip {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 12px;
}

.kpi-card {
  padding: 18px;
  border-color: rgba(255, 255, 255, 0.75);
}

.kpi-label {
  margin: 0;
  color: var(--muted);
  font-size: 0.82rem;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.kpi-value {
  margin: 10px 0 8px;
  font-size: clamp(1.55rem, 3vw, 2.25rem);
  line-height: 1;
  letter-spacing: -0.05em;
  font-weight: 900;
  color: var(--primary-dark);
}

.kpi-card .muted {
  margin: 0;
  font-size: 0.92rem;
}

.panel-span-2 {
  grid-column: 1 / -1;
}

.section-title-row {
  justify-content: space-between;
}

.safety-notice {
  padding: 16px 18px;
  border-radius: 18px;
  background: rgba(255, 248, 230, 0.92);
  border: 1px solid rgba(245, 158, 11, 0.22);
  color: #7c4a03;
  box-shadow: 0 12px 24px rgba(245, 158, 11, 0.08);
}

.workspace-focus-panel {
  display: grid;
  gap: 16px;
}

.workspace-support-panel,
.queue-focus-grid,
.overview-action-list {
  display: grid;
  gap: 12px;
}

.support-note-card {
  padding: 16px 18px;
  border-radius: 20px;
  background: rgba(255, 255, 255, 0.82);
  border: 1px solid var(--line);
  box-shadow: 0 12px 24px rgba(15, 23, 42, 0.04);
}

.support-note-card p {
  margin: 0;
}

.support-note-card + .support-note-card {
  margin-top: 0;
}

.support-note-title {
  margin: 0 0 6px;
  font-weight: 900;
  letter-spacing: -0.02em;
}

.support-note-card-warning {
  background: rgba(255, 251, 235, 0.95);
  border-color: rgba(245, 158, 11, 0.22);
}

.support-note-card-success {
  background: rgba(240, 253, 244, 0.95);
  border-color: rgba(34, 197, 94, 0.2);
}

.queue-focus-panel {
  display: grid;
  gap: 16px;
}

.queue-focus-grid {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.request-list,
.audit-list,
.message-stack {
  display: grid;
  gap: 12px;
}

.request-card {
  padding: 18px;
  border: 1px solid rgba(15, 23, 42, 0.06);
  border-radius: 24px;
}

.request-card-featured,
.overview-focus-card {
  background:
    linear-gradient(135deg, rgba(255, 255, 255, 0.95), rgba(239, 253, 249, 0.9));
  border-color: rgba(15, 118, 110, 0.16);
}

.request-card-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 14px;
}

.request-card-header h3 {
  margin-bottom: 4px;
}

.request-details p {
  margin: 10px 0;
}

.staff-note {
  border-left: 3px solid var(--primary);
  padding-left: 12px;
}

.request-meta-row {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}

.request-meta-chip {
  display: inline-flex;
  align-items: center;
  min-height: 32px;
  padding: 4px 10px;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.82);
  border: 1px solid var(--line);
  color: var(--primary-dark);
  font-size: 0.8rem;
  font-weight: 800;
}

.request-meta-chip-alert {
  background: rgba(255, 248, 230, 0.95);
  color: #9a5c03;
  border-color: rgba(245, 158, 11, 0.24);
}

.status-pill {
  display: inline-flex;
  align-items: center;
  min-height: 38px;
  padding: 8px 14px;
  border-radius: 999px;
  font-size: 0.82rem;
  font-weight: 900;
  letter-spacing: -0.01em;
}

.page-actions {
  display: flex;
  align-items: center;
  gap: 12px;
  flex-wrap: wrap;
  margin-top: 16px;
}

.overview-action-item {
  padding: 16px 18px;
  border-radius: 18px;
  background: rgba(255, 255, 255, 0.8);
  border: 1px solid var(--line);
}

.overview-action-item .page-actions,
.overview-request-card .page-actions {
  margin-top: 12px;
}

.empty-state {
  text-align: left;
}

.empty-state-inline {
  padding: 18px;
}

.messages {
  padding: 0;
}

.message {
  position: relative;
  padding: 14px 48px 14px 16px;
  border-radius: 18px;
  background: var(--success-soft);
  color: #14532d;
  font-weight: 800;
  box-shadow: 0 12px 24px rgba(21, 128, 61, 0.08);
}

.message.error {
  background: var(--danger-soft);
  color: #7f1d1d;
}

.message.warning {
  background: var(--warning-soft);
  color: #7c4a03;
}

.message.is-dismissing {
  opacity: 0;
  transform: translateY(-4px);
  transition: opacity 220ms ease, transform 220ms ease;
}

.message-dismiss {
  position: absolute;
  top: 10px;
  right: 12px;
  width: 28px;
  height: 28px;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.64);
  color: currentColor;
  font-size: 1.15rem;
  line-height: 1;
  cursor: pointer;
}

.form-card,
.portal-form {
  font-size: 1rem;
}

.auth-shell {
  width: min(1080px, calc(100% - 32px));
  margin: 0 auto;
  min-height: calc(100vh - 220px);
  display: grid;
  place-items: center;
  position: relative;
  padding: 24px 0;
}

.auth-shell::before,
.auth-shell::after {
  content: "";
  position: absolute;
  border-radius: 999px;
  filter: blur(16px);
  pointer-events: none;
}

.auth-shell::before {
  width: 200px;
  height: 200px;
  top: 5%;
  left: 6%;
  background: rgba(15, 118, 110, 0.12);
}

.auth-shell::after {
  width: 180px;
  height: 180px;
  bottom: 8%;
  right: 7%;
  background: rgba(2, 132, 199, 0.12);
}

.auth-card {
  position: relative;
  width: min(100%, 500px);
  display: grid;
  gap: 12px;
  overflow: hidden;
}

.auth-card::before {
  content: "";
  position: absolute;
  inset: 0 0 auto;
  height: 6px;
  background: linear-gradient(90deg, var(--primary), #22c55e, var(--accent));
}

.auth-card > * {
  position: relative;
  z-index: 1;
}

.auth-form {
  display: grid;
  gap: 12px;
}

.auth-inline-form {
  margin-top: 8px;
  padding-top: 16px;
  border-top: 1px solid var(--line);
}

.auth-links {
  display: grid;
  gap: 8px;
}

.auth-links p {
  margin: 0;
}

.auth-submit {
  margin-top: 4px;
}

.form-row,
.register-wizard .form-row,
.portal-form .form-row {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.form-group {
  display: grid;
  gap: 8px;
  margin-bottom: 18px;
}

.form-group label {
  font-weight: 800;
}

.form-section-head {
  margin: 0 0 12px;
  padding-top: 4px;
}

.form-section-head p {
  margin: 0;
}

input,
textarea,
select {
  width: 100%;
  border: 1px solid var(--line-strong);
  border-radius: 16px;
  background: rgba(255, 255, 255, 0.96);
  padding: 14px 16px;
  color: var(--ink);
  font-size: 1rem;
  transition:
    border-color 160ms ease,
    box-shadow 160ms ease,
    transform 160ms ease;
}

textarea {
  min-height: 120px;
  resize: vertical;
}

input:focus,
textarea:focus,
select:focus {
  outline: 0;
  border-color: rgba(15, 118, 110, 0.45);
  box-shadow: 0 0 0 4px rgba(15, 118, 110, 0.1);
}

input[type="checkbox"] {
  width: 20px;
  height: 20px;
  margin-top: 2px;
}

.checkbox-aware:has(input[type="checkbox"]),
.checkbox-row {
  display: flex;
  align-items: flex-start;
  gap: 12px;
}

.checkbox-aware:has(input[type="checkbox"]) label,
.checkbox-row label {
  order: 2;
}

.checkbox-aware:has(input[type="checkbox"]) input,
.checkbox-row input {
  order: 1;
  flex: 0 0 auto;
}

.checkbox-row + .form-error {
  margin-top: 8px;
}

small {
  color: var(--muted);
  line-height: 1.5;
}

.form-error {
  color: #a11d2d;
  font-weight: 700;
  margin: 2px 0 0;
}

.form-error-summary {
  border: 1px solid rgba(248, 113, 113, 0.3);
  border-radius: 18px;
  background: rgba(255, 241, 242, 0.9);
  color: #881337;
  padding: 14px 16px;
  margin-bottom: 18px;
}

.form-error-summary p,
.form-error-summary ul {
  margin: 0;
}

.form-error-summary ul {
  padding-left: 18px;
  display: grid;
  gap: 4px;
  margin-top: 8px;
}

.register-support-card {
  margin: 20px 0 14px;
}

.register-step-indicator {
  display: flex;
  gap: 10px;
  margin: 0 0 16px;
}

.register-step-indicator span {
  width: 38px;
  height: 38px;
  border-radius: 999px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: rgba(255, 255, 255, 0.84);
  border: 1px solid var(--line);
  color: var(--muted);
  font-weight: 900;
}

.register-step-indicator span.active {
  background: linear-gradient(135deg, var(--primary), #109f8d);
  border-color: transparent;
  color: #fff;
  box-shadow: 0 14px 28px rgba(15, 118, 110, 0.2);
}

.register-step h2 {
  margin-top: 0;
}

.register-wizard-controls {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
}

.register-wizard-controls .btn {
  min-width: 120px;
}

.status-progress-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 10px;
}

.status-progress-item {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 12px 14px;
  border-radius: 16px;
  background: rgba(255, 255, 255, 0.82);
  border: 1px solid var(--line);
}

.status-progress-marker {
  width: 11px;
  height: 11px;
  border-radius: 999px;
  background: #cbd5e1;
  flex: 0 0 auto;
}

.status-progress-complete {
  background: rgba(240, 253, 244, 0.95);
  border-color: rgba(34, 197, 94, 0.22);
  color: #166534;
}

.status-progress-complete .status-progress-marker {
  background: #16a34a;
}

.status-progress-current {
  background: rgba(239, 246, 255, 0.95);
  border-color: rgba(37, 99, 235, 0.2);
  color: #1d4ed8;
  font-weight: 900;
}

.status-progress-current .status-progress-marker {
  background: #2563eb;
}

.status-guidance {
  margin: 12px 0 0;
  padding: 12px 14px;
  border-radius: 16px;
  background: rgba(255, 251, 235, 0.95);
  border: 1px solid rgba(245, 158, 11, 0.22);
  color: #92400e;
}

.detail-summary-panel {
  display: grid;
  gap: 16px;
}

.detail-fact-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.detail-fact-card {
  display: grid;
  gap: 6px;
  padding: 16px;
  border-radius: 18px;
  background: rgba(255, 255, 255, 0.78);
  border: 1px solid var(--line);
}

.detail-fact-label {
  color: var(--muted);
  font-size: 0.84rem;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.attachment-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 10px;
}

.attachment-item {
  margin: 0;
}

.attachment-link {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 14px 16px;
  border-radius: 18px;
  background: rgba(255, 255, 255, 0.82);
  border: 1px solid var(--line);
}

.audit-item {
  padding: 14px 16px;
  border-radius: 18px;
  background: rgba(255, 255, 255, 0.82);
  border: 1px solid var(--line);
}

.audit-item p {
  margin: 0;
}

.audit-item p + p {
  margin-top: 8px;
}

.staff-table-wrap {
  overflow-x: auto;
  margin-top: 16px;
  border-radius: 22px;
  border: 1px solid rgba(191, 208, 224, 0.6);
  background: rgba(255, 255, 255, 0.74);
}

.staff-table {
  width: 100%;
  border-collapse: collapse;
  min-width: 780px;
}

.staff-table th,
.staff-table td {
  padding: 14px 16px;
  text-align: left;
  vertical-align: top;
  border-bottom: 1px solid rgba(191, 208, 224, 0.6);
}

.staff-table thead th {
  position: sticky;
  top: 0;
  z-index: 1;
  background: rgba(244, 248, 251, 0.96);
}

.staff-table tbody tr:nth-child(even) {
  background: rgba(248, 250, 252, 0.55);
}

.table-actions {
  display: inline-flex;
  gap: 8px;
  flex-wrap: wrap;
}

.staff-request-grid {
  display: none;
  gap: 12px;
}

.staff-request-card {
  display: grid;
  gap: 14px;
}

.staff-request-facts {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.staff-request-label {
  display: block;
  margin-bottom: 4px;
  color: var(--muted);
  font-size: 0.8rem;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.delivery-health-grid {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.delivery-health-card {
  padding: 16px 18px;
}

.delivery-health-value {
  margin: 8px 0;
  font-size: clamp(1.45rem, 3vw, 2rem);
  line-height: 1;
  font-weight: 900;
  color: var(--primary-dark);
}

.delivery-health-card p {
  margin: 0;
}

.delivery-health-card p + p {
  margin-top: 6px;
}

.filter-form {
  margin: 16px 0;
}

.filter-form-actions {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
}

.min-form-width {
  min-width: 220px;
}

.info-panel,
.empty-state {
  background: rgba(255, 255, 255, 0.78);
}

.status-grid {
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.status-card {
  padding: 18px;
  display: grid;
  gap: 10px;
}

.status-card span {
  font-size: 2rem;
  font-weight: 900;
  color: var(--primary-dark);
}

.active-request,
.request-row,
.detail-list {
  display: grid;
  gap: 10px;
}

.detail-list {
  grid-template-columns: 135px 1fr;
}

.detail-list dt {
  color: var(--muted);
  font-weight: 700;
}

.detail-list dd {
  margin: 0;
}

.section-spacing-top {
  margin-top: 16px;
}

.section-spacing-bottom {
  margin-bottom: 16px;
}

.full {
  width: 100%;
}

.status-received {
  background: #e0f2fe;
  color: #0c4a6e;
}

.status-under_review {
  background: #fef3c7;
  color: #78350f;
}

.status-need_more_info {
  background: #fed7aa;
  color: #9a3412;
}

.status-sent_for_approval {
  background: #dbeafe;
  color: #1e3a8a;
}

.status-preparing {
  background: #ede9fe;
  color: #4c1d95;
}

.status-ready {
  background: #dcfce7;
  color: #14532d;
}

.status-completed {
  background: #d1fae5;
  color: #065f46;
}

.status-rejected {
  background: #fee2e2;
  color: #7f1d1d;
}

.status-pending {
  background: #fef9c3;
  color: #713f12;
}

.status-in_progress {
  background: #dbeafe;
  color: #1e3a8a;
}

.status-cancelled {
  background: #e2e8f0;
  color: #334155;
}

body.a11y-large-text {
  font-size: 118%;
}

body.a11y-high-contrast {
  --bg: #ffffff;
  --surface: #ffffff;
  --surface-strong: #ffffff;
  --ink: #000000;
  --muted: #0f172a;
  --line: #000000;
  --line-strong: #000000;
  --primary: #0052cc;
  --primary-dark: #00337f;
  --accent: #0052cc;
  --danger: #b00020;
}

body.a11y-high-contrast .panel,
body.a11y-high-contrast .form-card,
body.a11y-high-contrast .auth-card,
body.a11y-high-contrast .request-card,
body.a11y-high-contrast .kpi-card,
body.a11y-high-contrast .support-note-card,
body.a11y-high-contrast .staff-table-wrap {
  border: 2px solid #000;
  box-shadow: none;
}

.btn:focus-visible,
.primary-btn:focus-visible,
.secondary-link:focus-visible,
.danger-link:focus-visible,
.small-link:focus-visible,
.nav-logout-button:focus-visible,
.menu-toggle:focus-visible,
.message-dismiss:focus-visible,
.site-nav-link:focus-visible,
a:focus-visible,
button:focus-visible,
input:focus-visible,
select:focus-visible,
textarea:focus-visible {
  outline: 3px solid #0ea5e9;
  outline-offset: 3px;
}

[data-reveal] {
  opacity: 0;
  transform: translateY(18px);
  transition: opacity 320ms ease, transform 320ms ease;
}

[data-reveal].is-visible {
  opacity: 1;
  transform: translateY(0);
}

@media (max-width: 1100px) {
  .site-menu {
    gap: 12px;
  }

  .site-menu-controls {
    flex-wrap: wrap;
    justify-content: flex-end;
  }

  .home-stat-strip,
  .home-pillars,
  .queue-focus-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 1320px) {
  .brand-tagline {
    display: none;
  }

  .brand-logo {
    width: 56px;
    height: 56px;
    border-radius: 18px;
  }

  .brand-logo-p {
    font-size: 2.65rem;
  }

  .brand-logo-plus {
    top: 13px;
    left: 25px;
  }

  .site-menu {
    gap: 10px;
  }

  .site-nav-link,
  .nav-cta,
  .nav-logout-button {
    min-height: 40px;
    padding: 9px 12px;
  }

  .accessibility-controls button {
    min-height: 36px;
    padding: 8px 11px;
    font-size: 0.88rem;
  }
}

@media (max-width: 900px) {
  .site-utility-inner {
    flex-direction: column;
    align-items: flex-start;
  }

  .site-header-inner {
    align-items: center;
  }

  .menu-toggle {
    display: inline-flex;
  }

  .site-menu {
    display: none;
    position: absolute;
    top: calc(100% + 10px);
    left: 0;
    right: 0;
    z-index: 35;
    padding: 16px;
    border-radius: 28px;
    background: rgba(15, 23, 42, 0.95);
    box-shadow: 0 24px 64px rgba(15, 23, 42, 0.32);
  }

  .site-menu.is-open {
    display: grid;
    gap: 16px;
  }

  .site-nav,
  .site-menu-controls {
    display: grid;
    gap: 10px;
  }

  .site-menu-controls {
    justify-content: stretch;
  }

  .site-nav-link,
  .nav-cta,
  .nav-logout-button {
    width: 100%;
    justify-content: flex-start;
    color: #fff;
    background: rgba(255, 255, 255, 0.08);
    border: 1px solid rgba(255, 255, 255, 0.1);
    box-shadow: none;
  }

  .site-nav-link.is-active {
    background: rgba(16, 185, 129, 0.18);
    color: #fff;
    box-shadow: none;
  }

  .nav-cta,
  .nav-logout-button {
    justify-content: center;
  }

  .accessibility-controls {
    width: 100%;
  }

  .accessibility-controls button {
    flex: 1 1 140px;
    background: rgba(255, 255, 255, 0.08);
    color: #fff;
    border-color: rgba(255, 255, 255, 0.12);
  }

  .site-footer {
    flex-direction: column;
  }

  .dashboard-grid,
  .dashboard-grid-priority,
  .detail-dashboard-grid,
  .home-layout,
  .home-stat-strip,
  .home-pillars,
  .detail-fact-grid,
  .queue-focus-grid,
  .delivery-health-grid {
    grid-template-columns: 1fr;
  }

  .kpi-strip,
  .status-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .form-row,
  .register-wizard .form-row,
  .portal-form .form-row,
  .staff-request-facts {
    grid-template-columns: 1fr;
  }

  .dashboard-header,
  .section-title-row,
  .dashboard-actions {
    align-items: flex-start;
  }

  .staff-queue-table {
    display: none;
  }

  .staff-request-grid {
    display: grid;
    margin-top: 16px;
  }
}

@media (max-width: 640px) {
  .site-utility-inner,
  .dashboard-shell,
  .site-header-inner,
  .site-footer,
  .page-shell,
  .auth-shell {
    width: min(100% - 24px, var(--max-shell));
  }

  .site-header {
    padding: 12px 0;
  }

  .brand-logo {
    width: 52px;
    height: 52px;
    border-radius: 18px;
  }

  .brand-logo-p {
    font-size: 2.45rem;
  }

  .brand-logo-plus {
    top: 12px;
    left: 23px;
    width: 14px;
    height: 14px;
  }

  .brand-wordmark {
    font-size: 1.42rem;
  }

  .dashboard-header h1,
  .page-shell h1,
  .auth-card h1,
  .home-intro h1 {
    max-width: 100%;
    font-size: clamp(2rem, 10vw, 3.1rem);
  }

  .kpi-strip,
  .status-grid {
    grid-template-columns: 1fr;
  }

  .page-actions,
  .dashboard-actions,
  .home-actions,
  .filter-form-actions,
  .register-wizard-controls {
    width: 100%;
  }

  .page-actions > *,
  .dashboard-actions > *,
  .home-actions > *,
  .filter-form-actions > *,
  .register-wizard-controls > * {
    width: 100%;
  }

  .request-card-header {
    flex-direction: column;
    align-items: flex-start;
  }

  .request-meta-row {
    align-items: flex-start;
  }

  .detail-list {
    grid-template-columns: 1fr;
  }

  .attachment-link {
    flex-direction: column;
    align-items: flex-start;
  }
}